Last Updated: [Insert Date]

Welcome to Trixie Dog Supply Sale! These Terms and Conditions outline the rules and regulations for using our website (dogfoodsavings.com) and purchasing our products. By accessing our site and making purchases, you agree to these terms in full.

🐾 Note: We’re committed to providing quality products for your furry friends while ensuring a transparent and fair shopping experience for all our customers.

1. Website Use and Access

1.1 Eligibility

Our website is intended for users who are at least 18 years old and reside in our service areas (worldwide excluding some remote areas and parts of Asia). By using our site, you confirm you meet these requirements.

1.2 Account Responsibility

If you create an account with us, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

1.3 Prohibited Uses

You may not use our site:

  • For any unlawful purpose
  • To submit false or misleading information
  • To attempt to gain unauthorized access to our systems
  • To interfere with the proper working of the site

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our dog products including:

  • Dog Grooming & Care supplies
  • Dog Leads & Collars
  • Dog Supplements & Special Food
  • Dog Toys, Sports & Training equipment
  • Dog Treats & Bones
  • Dry and Wet Dog Food

However, we cannot guarantee that product colors or specifications will be exactly as shown on your device due to screen variations.

2.2 Product Availability

All products are subject to availability. We may limit quantities and may discontinue products at any time without notice.

2.3 Intended Use

Our products are designed for canine use only. Please follow all manufacturer instructions and consult your veterinarian regarding special dietary needs or health concerns.

3. Orders and Payments

3.1 Order Acceptance

Your order represents an offer to purchase which we accept when we send you an order confirmation. We reserve the right to refuse any order for any reason.

3.2 Pricing

All prices are in US dollars and are subject to change without notice. We are not responsible for typographical errors in pricing.

3.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

You represent that your payment information is accurate and that you are authorized to use the payment method.

3.4 Sales Tax

Applicable sales tax will be added to your order total where required by law.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping

4.3 Delivery Areas

We ship worldwide excluding some remote areas and parts of Asia. Delivery times are estimates and may vary due to location and customs processing.

4.4 Delivery Issues

You are responsible for providing accurate shipping information. We are not liable for delays caused by incorrect addresses, customs, or unforeseen circumstances.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges within 15 days of receiving your order. Items must be:

  • In original condition
  • Unused and unopened
  • With all original tags attached

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Opened packages of Dog Supplements & Special Food
  • Opened containers of Wet or Dry Dog Food
  • Used Dog Grooming & Care products

5.3 Return Process

To initiate a return:

  1. Contact us within 15 days at [email protected] with your order number and return details
  2. Wait for our approval and return instructions
  3. Ship items back to our Dallas facility

5.4 Refund Processing

Refunds are issued to your original payment method within 3-5 business days after we receive and inspect your return. Bank processing may take additional 5-10 days.

5.5 Return Shipping Costs

Customers are responsible for return shipping unless the return is due to our error (wrong or defective item). We recommend using trackable shipping.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

7. Limitation of Liability

Trixie Dog Supply Sale shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products beyond the purchase price of the product.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.

9. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Governing Law

These Terms shall be governed by the laws of the State of Texas, USA, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms, please contact us:

Trixie Dog Supply Sale
510 Sycamore Circle
Dallas, US 75234
Email: [email protected]

🐾 Thank you for choosing Trixie Dog Supply Sale for your pet’s needs! We appreciate your business and treat every order with the care we’d want for our own dogs.